Shipping policy
Shipping policy
Welcome to AgoraMart! We're committed to delivering your order with speed and accuracy. Here’s a detailed overview of our shipping policy to ensure a smooth shopping experience.
1. Shipping Rates and Delivery Estimates
- Domestic Shipping:
Free Delivery – Delivery within 2-10 business days
*Please note that delivery times are estimates and can vary depending on external factors such as weather conditions, customs delays, and other unforeseen events.*
2. Order Processing Time
- All orders are processed within 2 business days.
- Orders are not shipped or delivered on weekends or holidays.
- If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
3. Shipping Confirmation and Order Tracking
- You will receive a Shipping Confirmation email once your order has shipped containing your tracking number etc.
- The tracking number will be active within 24 hours.
4. Customs, Duties, and Taxes
- AgoraMart is not responsible for any customs and taxes applied to your order.
- All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
5. Damages
- AgoraMart is not liable for any products damaged or lost during shipping.
- If you received your order damaged, please contact the shipment carrier to file a claim.
- Please save all packaging materials and damaged goods before filing a claim.
6. Shipping Restrictions
- Orders cannot be shipped to P.O. boxes or military addresses.
7. Lost or Stolen Packages
- AgoraMart is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order.
- Upon inquiry, AgoraMart will confirm the delivery to the address provided, date of delivery, tracking information, and shipping carrier information for the customer to investigate.
8. Changes to this Policy
- AgoraMart reserves the right to update or change this shipping policy at any time. Any changes will be posted on this page.
For more information, please contact us at [agoramartoffic@gmail.com] or[97784 78564].
Thank you for shopping with us!